StrataWorx
Help centre

Turning on the resident portal (staff)

Switch on the portal, share the public request page, and set the after-hours contacts.

Strata & committee 2 minProOpen in StrataWorx
What it's forGive owners and tenants one place for levies, meetings, requests, bookings, parcels and notices, and fewer emails for you.
Who it's forAdministrators.

Step by step

  1. Step 1: Turn it onAdmin & help › Settings › Portal: tick Turn on the resident portal and Save portal settings.
  2. Step 2: The public pageThe share link (/r/…) is a public page where anyone can ask a question, book a facility or lodge a request without signing in. Put it on notices and your website.
  3. Step 3: After hoursEnter the On-call email and mobile for urgent calls. StrataWorx support sets up the after-hours phone number.
  4. Step 4: Invite residentsInvite owners and tenants from Strata & committee › Residents so they can sign in to their own portal.
  5. Step 5: Answers from documentsResidents' questions are answered only from Library documents marked Residents can get answers from this document.

Previous and next follow the Strata & committee section.