StrataWorx
Help centre

Firm settings and branding

Firm name, reply tone and signature, colours, logo and banner style.

What it's forReplies sound like your firm and the app, emails and portal carry your brand.
Who it's forAdministrators.

Step by step

  1. Step 1: Open SettingsAdmin & help › Settings (or account menu › Firm settings). Sections: Firm, Branding, Email connection, Team, Trades, AI and Portal.
  2. Step 2: Firm and repliesEnter the Firm name, Your main inbox address, How replies should sound (e.g. warm, brief, Australian English) and the Email signature. Press Save firm details.
  3. Step 3: BrandingPick the Primary and Secondary colour and a Banner style, and upload a Logo (PNG, JPEG, WebP or SVG up to 150 KB). Watch the Live preview, then Save branding. Reset to StrataWorx defaults undoes it.
  4. Step 4: AI (Premium)Choose the AI provider and model, and where AI processing happens. Test connection, then save.
Tips
  • Branding applies to everyone in your firm and to the resident portal, contractor pages and lobby screens.

Previous and next follow the Admin section.