What it's forGet into StrataWorx safely. Two-step sign-in protects owners' personal and financial details if a password leaks.
Who it's forEvery member of a firm's team, whatever their persona.
Before you start
- An invitation email from your firm's administrator (or your company sign-in, if your firm uses SSO).
- An authenticator app on your phone, such as Microsoft Authenticator, Google Authenticator or 1Password.
Step by step
- Step 1: Accept the invitationOpen the invitation email and follow the link. It shows who invited you, to which firm and with which persona. Enter your name, Choose a password and Type it again (at least 12 characters), then press Activate my account. If you already have a StrataWorx account, sign in and press Accept and join. Invite links work once and for 7 days; ask for a new one if it has expired.
- Step 2: Sign inGo to /login. On the Sign in tab enter your Work email and Password. If your firm uses Microsoft, Google or company sign-in, use Continue with Microsoft, Continue with Google or the Company login tab instead.
- Step 3: Turn on two-step sign-inIf your firm requires it you're taken there straight away; otherwise open the account menu (your initials, top right) › Your account & security and press Turn on two-step sign-in. Press Show my QR code and scan it with your authenticator app (or use Can't scan? Enter this key).
- Step 4: Confirm the codeType the 6-digit code from the app and press Turn on two-step sign-in. From now on, after your password you'll be asked for a code: enter it and press Verify.
- Step 5: Forgot your password?On /login type your email, then press Forgot password?. The reset link works once and expires in an hour. Choose a new password (at least 12 characters with upper case, lower case and a number) under Set a new password.
- Step 6: Keep your details currentYour account & security also has Your details (name, job title, mobile), Change password, and your authenticators. Sessions end after 2 hours idle and always after 12 hours.
Tips
- Changing your password signs you out everywhere.
- Administrators can require two-step sign-in for administrators or for everyone under Firm policy on the same page.
Common problems
“That email and password don't match an account, or the email isn't confirmed yet.”
Check the email address, or confirm your account from the sign-up email. Still stuck? Use Forgot password?.
I lost my phone and can't get a code.
Ask an administrator of your firm to reset your two-step sign-in, then set it up again on your new phone.
“Too many attempts. Wait 15 minutes…”
For your security, sign-in pauses after repeated failures. Wait 15 minutes and try again.
I'm an owner or tenant. Where do I sign in?
Residents don't use this page. Go to your firm's resident portal sign-in and ask for an emailed sign-in link.
Previous and next follow the Start here section.