StrataWorx
Help centre

Your portal at a glance

What's on the Home page and the tabs, and the difference between what owners and tenants see.

Residents' portal 2 minOpen your portal
Recorded in StrataWorx with test data. Captions are on; the steps below say the same.
What it's forFind what you need quickly: levies, meetings, requests, bookings, parcels, the noticeboard and documents.
Who it's forOwners and tenants (and occupants) of a lot whose strata manager uses StrataWorx.

Step by step

  1. Step 1: HomeShows your lots, what needs attention (levies owing, parcels waiting, unread replies), quick links and Building notices. Urgent notices are flagged.
  2. Step 2: Owners' tabsLevies, Meetings and Documents appear for owners.
  3. Step 3: Everyone's tabsRequests, Bookings, Parcels, Community and Account appear for owners and tenants (if your building uses them).
  4. Step 4: HelpThe Help tab opens this manual for residents.

Common problems

I'm an owner but I can't see Levies.

Your strata manager may have you recorded as a tenant or occupant. Ask them to check your resident type.

Previous and next follow the Residents' portal section.